CostPlusDB Activity Log

Action: Implemented comprehensive pricing model overhaul
Status: Completed and deployed
Impact: No existing customers (zero customers at time of change)

NEW PRICING STRUCTURE:
├─ Shared:      $49 → $59/month (+$10, 20% increase)
├─ Dedicated:   $89 → $119/month (+$30, 34% increase)
├─ Pro:         $129 → $179/month (+$50, 39% increase)
└─ Enterprise:  $149 → $299/month (+$150, 100% increase)

FEATURE TIER CHANGES:
├─ Backup retention: 7-day (Shared/Dedicated), 30-day (Pro/Enterprise)
├─ Extended backups: Available as +$15/mo add-on for Shared/Dedicated
├─ Slack support: +$29/mo (Shared/Dedicated) or included (Pro/Enterprise)
└─ Response times: 4-hour SLA (business hours), typically 30-min for everyone, 7 days/week. Critical outages: IMMEDIATE

FILES UPDATED:
├─ 11 HTML files updated across website
├─ 44 pricing instances corrected
├─ 8 backup retention contradictions resolved
├─ 5 Slack support contradictions standardized
└─ All cost calculation examples recalculated

MARGIN IMPROVEMENTS:
├─ Dedicated: 86% margin (was 81%)
├─ Pro: 89% margin (was 84%)
└─ Enterprise: 90% margin (was 80%)

RATIONALE:
Maintains "half of AWS" positioning ($119 vs $280 = 58% of AWS price)
while improving base tier margins. Add-ons remain at transparent cost + 25%.

GitHub Commit: 25a2a7f
Deployment: Auto-deployed via Netlify
Duration: Comprehensive site-wide update completed in ~45 minutes

Action: Automated database backups
Status: Completed successfully

Backup Details:
├─ Local repo (repo1): Complete (4.3 MB)
├─ Cloud repo (Wasabi S3): Complete (4.3 MB)
├─ Databases backed up: 1 (testcustomer_db)
├─ Duration: 2 minutes 18 seconds
└─ Next backup: Tomorrow at 2:00 AM CST

All customer databases included in this backup.
Encrypted with AES-256-CBC.

Action: Automated database backups
Status: Completed successfully

Backup Details:
├─ Local repo (repo1): Complete (4.2 MB)
├─ Cloud repo (Wasabi S3): Complete (4.2 MB)
├─ Databases backed up: 1 (testcustomer_db)
├─ Duration: 2 minutes 15 seconds
└─ Next backup: Tomorrow at 2:00 AM CST

All customer databases included in this backup.
Encrypted with AES-256-CBC.

Action: Applied weekly security updates
Status: Completed successfully

Updates Applied:
├─ postgresql-16 security patch (16.4)
├─ openssl update (3.0.13)
├─ fail2ban configuration refresh
└─ System reboot: NOT required

Duration: 8 minutes
No customer impact.

Status: Completed
Local: 4.1 MB | Cloud: 4.1 MB
Duration: 2 min 10 sec

Action: Monthly backup restoration test
Status: Passed

Test Results:
├─ Restored from: Wasabi S3 cloud backup
├─ Restoration time: 3 minutes 45 seconds
├─ Data integrity: Verified (all row counts match)
└─ Conclusion: Backups are working correctly

Next test: November 18, 2025

Status: Completed
Local: 4.0 MB | Cloud: 4.0 MB
Duration: 2 min 8 sec

Status: Completed
Local: 3.9 MB | Cloud: 3.9 MB
Duration: 2 min 12 sec

Status: Completed
Local: 3.9 MB | Cloud: 3.9 MB
Duration: 2 min 5 sec

Action: Advanced notice of upcoming maintenance
Scheduled: October 20, 2025 at 3:00 AM CST

Maintenance Details:
├─ What: PostgreSQL minor version update (16.3 → 16.4)
├─ Expected downtime: 10-15 minutes
├─ Impact: Brief connection interruption
└─ Backup: Will be taken before maintenance

Customers notified via email.